"Stories Mediators Tell" video of Kenneth R. Feinberg, Esq. presenting to the American Bar Association Section of Dispute Resolution: Mediation Week Conference.
An interesting take by a nationally renowned (lawyer) mediator whileaddresing the ABA.
Kenneth R. Feinberg, Esq: "Nothing I Learned in Law School prepared me for being a Mediator"
https://www.americanbar.org/groups/dispute_resolution.html
(Direct Play of this video has since been blocked by ABA)